Digital Government
Management System
Official Proposal — Scope, Fixed Price, Requirements & Electronic Approval
Prepared for
Gabiley Municipality
Prepared by
Cloud Shield Solutions LLC
Contact
Khadar Abdi Hassan
Email
info@netcloudshield.com
Fixed price
$45,000 USD
Timeline
2 – 12 weeks
Confidential · For authorised review & approval
Fixed contract price
$45,000
United States Dollars · All-inclusive
Minimum timeline
2 Weeks
Design lock + content sprint
Maximum timeline
12 Weeks
Full production go-live
Mobile-money API fee
$0 / v1
No ~2% gateway in v1
Infrastructure (monthly)
$150–$2,500+
Scales with users · See Section 08

💰 What Gabiley Municipality Saves

Our fixed price vs comparable market rates

$90k–$200k
East Africa / Regional avg.
$45,000
Cloud Shield Solutions LLC price
=
Up to $155,000
Potential savings vs market
Horn of Africa — Freelancer / small studio $8,000–$35,000
Horn of Africa — Regional agency $25,000–$70,000
East Africa hubs (Kenya, Ethiopia) — Mid-size agency $35,000–$90,000
East Africa — Enterprise systems integrator $60,000–$150,000
Western Europe / North America — Boutique consultancy $80,000–$200,000
Western Europe / North America — Large integrator + PMO $150,000–$400,000+
Cloud Shield Solutions LLC fixed price: $45,000 Save up to $155,000 vs large integrators Save $45,000–$105,000 vs East Africa market — full production system, bilingual, 4 portals, payments, training included.
01

Executive Summary

What this proposal covers

Fixed price
$45,000
All-inclusive fee
Minimum delivery
2 weeks
Requirements ready at kickoff
Cloud partner
Google Cloud
Cloud Shield is a certified Google Cloud Partner

Gabiley DGMS is a bilingual (Somali / English) web platform with four portals: Public citizen portal, Field tax collector, Municipal admin hub (10 departments), and Hotel guest registration. The system will be deployed on Google Cloud. The timeline — anywhere from 2 to 12 weeks — depends directly on how quickly the client provides requirements and approvals (see Section 04).

Fixed price guarantee: $45,000 covers everything described in this proposal. No surprise fees. Infrastructure (hosting, database, domain — deployed on Google Cloud) is billed separately and is not included in this figure.
02

What We Are Delivering

Full scope included in the $45,000

ModuleIncluded capabilityStatus
Public citizen portalService catalogue, online Zaad/EVC payment steps, receipts, taxpayer registrationIncluded
Field collector portalRevenue collection, fee lookup, Zaad/EVC + cash payment flows, printable receiptsIncluded
Municipal admin hub10 department dashboards: Finance, Revenue, Works, Social, Civil, Planning, Environment, HR, Audit, AdministrationIncluded
Hotel portalGuest check-in / out registration, neighbourhood contextIncluded
Finance payment registerAll payments, method, wallet number, confirmation status, audit columnIncluded
Central database + secure loginSecure server-side database, role-based access (collector / admin / auditor), deployed on Google CloudIncluded
Training & handoverCollector + admin + IT training, user guides, source code deliveryIncluded

Explicit exclusions (change order required)

  • Native iOS / Android mobile apps
  • WaafiPay / MNO paid API gateway in v1 (available as optional add-on)
  • Full ERP depth in every admin waax beyond current shells
  • Full payroll, accounting GL, or GIS integrations
03

Requirements from the Client

What Cloud Shield Solutions LLC needs to start and complete delivery

Timeline dependency: The 2-week minimum applies when all requirements below are provided at kickoff. Delays in providing any item extend the timeline proportionally toward the 12-week maximum.

🔴 Required at kickoff (Week 1)

  • Signed proposal / Statement of Work
  • 30% deposit payment ($13,500)
  • Designated project contact (name + email + phone)
  • Municipality official Zaad/EVC merchant number(s)
  • Municipality logo (high-resolution PNG or SVG)
  • Official domain name decision (e.g. gabiley.gov.so)
  • List of department names (Somali + English) to appear in admin hub
  • Final revenue code list with amounts (CSV or spreadsheet)

🔴 Required for full production delivery

  • Preferred domain name (e.g. gabiley.gov.so) — Cloud Shield handles all registration, DNS, and hosting setup as Google Cloud Partner
  • List of all collector names + roles for initial user setup
  • Admin super-user email address (for first login credentials)
  • Approval of staging environment before go-live promotion
  • Written UAT sign-off from municipality
  • Training session attendance — at least 3 collectors + 1 admin

🟡 Helpful (speeds up delivery)

  • Existing revenue code document (even partial)
  • Sample receipts or previous paper forms for reference
  • Any existing taxpayer records for data migration
  • Preferred language display priority (Somali-first or English-first)
  • Hotel guest registration form fields or paper template

🟡 Nice to have (for full depth)

  • Municipality org chart for HR/admin module
  • GIS parcel or boundary data for mapping features
  • Budget line items for Finance dashboard
  • Announcements or news content for the public portal
  • Staff photos / department head names for about pages
  • Brand colour preferences beyond the Somaliland flag palette
How requirements affect timeline: When all red items are provided at kickoff, delivery can be as fast as 2 weeks. Missing items pause the corresponding stage until they are received — this is the primary driver of timeline toward the 12-week maximum.
04

Delivery Timeline — 2 to 12 Weeks

Exact duration depends on how fast requirements are confirmed

Minimum
2 weeks
All requirements provided at kickoff
Typical
6–8 weeks
Normal requirement back-and-forth

Cloud Shield Solutions LLC will deliver the complete system within 2 to 12 weeks. The exact timeline is driven entirely by how quickly Gabiley Municipality provides the required information and approves each stage. When all requirements listed in Section 03 are ready at kickoff, delivery can be as fast as 2 weeks. The more review cycles required or the longer approvals take, the closer to 12 weeks the project runs.

The timeline is in the client's hands. Cloud Shield Solutions LLC commits to delivering each agreed stage within one week of receiving all required inputs and approvals for that stage.
05

Mobile-Money Strategy

Guided Zaad/EVC — no API fee in v1

StepWhoAction
1Collector / CitizenSelects Zaad or EVC — system shows city merchant number on screen
2PayerDials *888# (Zaad) or *777# (EVC) → sends exact amount to merchant number
3Collector / CitizenEnters payer wallet number + optional tx ref → confirms in system
4SystemWrites payment row (confirmed, cleared) → issues receipt ID → printable receipt
5FinanceDaily: spot-check system totals against MNO merchant statement
No ~2% gateway fee in v1. WaafiPay / MNO webhook integration is available as a future add-on if the municipality decides to accept automated confirmation with provider fees.
06

System Overview

Four portals · Bilingual · Deployed on Google Cloud

  ┌──────────────────────────────────────────────────────────────┐
  │               GABILEY DGMS — SYSTEM OVERVIEW                │
  └──────────────────────────────────────────────────────────────┘

  [Citizen]    [Collector]    [Admin]    [Hotel staff]
       │              │            │             │
       └──────────────┴────────────┴─────────────┘
                             │  Secure HTTPS
                             ▼
            ┌─────────────────────────────┐
            │    Gabiley DGMS Web App     │  ← 4 portals
            │   Bilingual: Somali + EN    │    Role-based access
            └──────────────┬──────────────┘
                           │
                           ▼
            ┌─────────────────────────────┐
            │     Secure Backend API      │
            │  Role: collector / admin    │
            │  Encrypted login sessions   │
            └──────────────┬──────────────┘
                           │
                           ▼
            ┌─────────────────────────────┐
            │     Central Database        │
            │  Taxpayers · Payments       │
            │  Users · Audit records      │
            └──────────────┬──────────────┘
                           │
                           ▼
            ┌─────────────────────────────┐
            │       Google Cloud          │  ← Hosting, backups,
            │  Secure · Scalable · Fast   │    SSL, domain
            └─────────────────────────────┘
07

Installation & Go-Live — Handled by Cloud Shield

As a Google Cloud Partner, we manage all infrastructure setup end-to-end

Google Cloud Partner: Cloud Shield Solutions LLC is a Google Cloud Partner. We provision, configure, and manage all Google Cloud infrastructure on your behalf. The only item Gabiley Municipality needs to provide is the preferred domain name (e.g. gabiley.gov.so). Everything else is handled by our team.
1

Domain name decision ← Only thing needed from the client

Gabiley Municipality confirms the domain name they want (e.g. gabiley.gov.so, dgms.gabiley.com, or any preferred address). Cloud Shield handles registration and DNS configuration.

2

Google Cloud environment provisioned by Cloud Shield

We create and configure all Google Cloud services — hosting, secure database, backups, SSL, and domain routing. Gabiley Municipality receives admin-level access credentials on handover.

3

Merchant numbers & system configuration

We configure the municipality's Zaad/EVC merchant numbers, revenue codes, department names, and all operational settings — based on the information provided at kickoff.

4

First admin user & role setup

We create the municipality's super-admin account. Collector and department admin accounts are set up according to the staff list provided by the client.

5

Staging review & sign-off

Full working system on staging. Municipality staff test end-to-end — login, payments, receipts. Written sign-off required before promotion to production.

6

Training

Collectors (½–1 day) · Finance & admin (½ day) · IT super-admin (½ day). Conducted by Cloud Shield remotely or on-site if agreed.

7

Production go-live

System promoted to production. Automated backups confirmed active. Rollback plan in place. Gabiley Municipality goes live on the agreed date.

8

3-month handover support period Included in contract

After go-live, Cloud Shield provides 3 months of active support — monitoring, issue resolution, staff questions, and adjustments — at no extra charge. This ensures the municipality fully takes over the system with confidence. See Section 09 for post-handover retainer options.

08

Infrastructure — Google Cloud (Managed by Cloud Shield)

Separate from the $45,000 build fee · Billed monthly to the municipality

Cloud Shield Solutions LLC is a Google Cloud Partner. We create and manage the Google Cloud account on behalf of Gabiley Municipality. There is no technical setup required from the client. Infrastructure costs below are billed separately on a monthly basis — they are not part of the $45,000 fixed build fee.
Important: Infrastructure cost scales with daily active users — meaning people who actually log in and use the system that day (collectors, admins, citizens making payments). This is different from the total number of taxpayers registered in the database. A database can hold 50,000 taxpayer records while only 100–300 people are actively using the system on a given day. The tiers below reflect honest, researched Google Cloud pricing.
📍 Gabiley Municipality — realistic starting point Based on typical municipal operations (20–80 field collectors, 10–30 admin staff, 50–300 citizens using the online portal per day), Gabiley DGMS is expected to launch at Tier 1 and grow into Tier 2 as online payment adoption increases. Tier 3 and 4 are included for full transparency if the system later expands across multiple districts or integrates additional government services.

Monthly infrastructure cost — by scale tier

Scale tierDaily active usersEstimated monthly costNotes
Tier 1 — Launch ← Gabiley startUp to 200$150–$400/moSingle-zone. Good for go-live with field collectors + admin staff.
Tier 2 — Growth ← Gabiley year 1–2200–2,000$400–$900/moAuto-scaling, daily backups, monitoring. As online payments grow.
Tier 3 — City-wide2,000–10,000$900–$2,500/moHigh-availability, multi-zone, CDN. If expanding to full district.
Tier 4 — Regional scale10,000+$2,500–$6,000+/moEnterprise-grade: load balancing, disaster recovery, multi-municipality.

What is included in each monthly bill

ItemSetup costIncluded from TierManaged by
Google Cloud account & project$0All tiersCloud Shield (we create & manage)
Domain name (e.g. gabiley.gov.so)$15–$100/yrAll tiersCloud Shield registers & configures DNS
SSL / HTTPS certificate$0All tiersAuto-managed via Google Cloud
Application hosting (auto-scaling)$0All tiersCloud Shield provisioned & monitored
Managed database + daily backups$0All tiersCloud Shield — automated restore tested
High-availability (multi-zone)$0Tier 2+No downtime during updates
Load balancer + CDN$0Tier 3+Fast response for many concurrent users
Advanced monitoring & alerting$0Tier 2+Cloud Shield receives alerts 24/7
Email notifications (receipts & alerts)$0All tiersCloud Shield configured
Recommendation: Gabiley Municipality should budget for Tier 1 ($150–$400/mo) at launch, with a plan to move to Tier 2 as usage grows. Cloud Shield will review actual Google Cloud billing with the municipality after the first 30 days of go-live and will right-size infrastructure — you will never be moved to a higher tier without prior discussion and approval.
09

Support, Maintenance & Ownership After Go-Live

3 months included · then choose your retainer

Included in the $45,000 — no extra charge
3 Months of Active Handover Support

Starting from go-live, Cloud Shield Solutions LLC provides 3 full months of dedicated support — monitoring, issue resolution, staff questions, configuration changes, and guidance — at no additional cost. This period is designed to ensure Gabiley Municipality's team fully takes ownership and operates the system with complete confidence before the retainer period begins.

✓ System monitoringIssues caught proactively
✓ Staff supportUnlimited questions, guidance
✓ Bug fixesAll issues resolved free
✓ Configuration updatesRevenue codes, users, settings

After 3 months — choose your retainer (optional)

Once the handover period ends, Gabiley Municipality fully owns and operates the system. The choice below is entirely optional — you can self-manage or retain Cloud Shield at any level.

👆 Click a retainer option below to select it. Your choice will carry into the signature form automatically.

M1 — Self-operated

$0/mo

Full source code and Google Cloud admin access delivered. Municipality's IT team manages the system independently. Cloud Shield available for one-off requests at agreed hourly rate.

M2 — Care plan

$600–$1,500/mo

Monthly security updates, small change requests, and priority issue response. Municipality retains full admin access and control at all times.

M3 — Active partner

$1,800–$4,000+/mo

Ongoing improvements, new features, priority response, and seasonal support (e.g. revenue peak periods). New modules and enhancements agreed in monthly sprints.

Ownership guarantee: Municipal data and source code (after final payment) are 100% owned by Gabiley Municipality. The Google Cloud account can be fully transferred to the municipality's ownership at any time upon request.
10

Payment Plans — Choose What Works for You

Four flexible options · Total always $45,000 USD

All plans cover the same full scope. Choose the payment structure that suits your budget and cash-flow. The selected plan is recorded in the signed contract.

👆 Click a plan below to select it. Your choice will automatically carry into the signature form.
Most common

Plan A — Milestone

3 payments

30% at kickoff ($13,500)
40% at UAT ($18,000)
30% at go-live ($13,500)

Simplest

Plan B — One-time

$45,000

Single payment before kickoff.
Work begins immediately on receipt.
No installments.

Flexible

Plan C — 6-month installments

6 × $7,500

Monthly over 6 months.
First payment at kickoff.
Work begins on first payment.

Flexible

Plan D — 12-month installments

12 × $3,750

Monthly over 12 months.
First payment at kickoff.
Work begins on first payment.

Custom

Plan E — Custom arrangement

Negotiate

Propose your own schedule.
Subject to Cloud Shield approval.
Describe in the signature form.

PlanStructureTotalBest for
A — Milestone$13,500 → $18,000 → $13,500$45,000Standard project contract
B — One-time$45,000 before kickoff$45,000Fast start, no installments
C — 6 months6 × $7,500/month$45,000Spread cost over half year
D — 12 months12 × $3,750/month$45,000Budget-friendly monthly billing
E — CustomNegotiated in SOW$45,000Special budget requirements
Note: All plans total exactly $45,000. No interest, no hidden fees. Monthly plans require a standing payment commitment letter before work commences. Optional 10% retention ($4,500) may apply on Plan A — released 30 days after go-live with no critical defects.
11

Acceptance Criteria

How we know the system is ready

#CriterionVerified by
1All data stored securely on the server — works on any device, any browserSmoke test on staging
2Collector completes cash + Zaad/EVC end-to-end with test accountMunicipality UAT script
3Role-based access enforced server-side (collector ≠ admin)Role penetration check
4Automated backup running; test restore confirmedRestore drill + written confirmation
5Training completed for collectors + at least one admin super-userAttendance sign-off
6Runbook, env docs, and source code deliveredDocument review
12

Contact & Company Information

👤

Khadar Abdi Hassan

Project Lead & Principal Contact

info@netcloudshield.com

For all questions about scope, timeline, requirements, or pricing. Response within 1 business day.

Cloud Shield Solutions LLC 6417 Penn Ave S, Ste 8, IPMB 1044
Minneapolis, MN 55423-5510, USA
www.netcloudshield.com

✍️ Official Approval & Electronic Signature

Both parties sign below to authorise commencement of work. Upon submission you and Cloud Shield Solutions LLC both instantly receive a copy via email. You can also print a signed PDF immediately. A formal Statement of Work is issued before work begins.

🏛️ Client — Gabiley Municipality

Typing your name constitutes a legally binding electronic signature.

💼 Cloud Shield Solutions LLC

Typing your name constitutes a legally binding electronic signature.
⚡ Instant delivery: After clicking above, your email client opens pre-addressed to info@netcloudshield.com with you CC'd. Click Send — both parties receive their signed copy immediately. A printable signed PDF is also ready on this page.

Proposal Approved & Signed

DGMS-SIG-…

Your email client has opened with the signed approval addressed to both parties.
Please click Send to deliver your copy and Cloud Shield Solutions LLC's copy instantly.

Print or save this page as a PDF for your permanent signed record.

📋 Official Signature Record — Gabiley DGMS · $45,000 Contract

Reference
Signed at
CLIENT — Gabiley Municipality
Name
Title
Email
Payment plan
Timeline selected
Maintenance
Digital signature
VENDOR — Cloud Shield Solutions LLC
Company
Representative
Email
Contract value
Proposed start
Digital signature
This document constitutes an electronic approval of the Gabiley DGMS proposal. A formal Statement of Work will be issued by Cloud Shield Solutions LLC (6417 Penn Ave S Ste 8 IPMB 1044, Minneapolis, MN 55423-5510, USA) before work commences. Both parties authorise delivery at the fixed price and selected payment plan above.